Terms of Service

Effective Date: January 2025

Welcome to TheRainbow.hk. These Terms of Service explain the rules for using our AI-powered fortune telling website. By accessing or using our services, you agree to follow these terms. If you don't agree, please don't use our website.

1. Acceptance of Terms

When you visit TheRainbow.hk, create an account, or use any of our fortune telling services, you're agreeing to these terms. This agreement is legally binding. We may update these terms from time to time, and we'll post any changes on this page. Your continued use of our website means you accept any updates.

You must be at least 18 years old to use our services. If you're under 18, you need permission from a parent or guardian before using TheRainbow.hk.

2. Service Description

TheRainbow.hk provides AI-powered fortune telling and divination services. Our artificial intelligence analyzes your inputs to generate personalized insights about various aspects of life, including:

Career and financial prospects
Relationship guidance
Personal development insights
General life direction advice
Spiritual and metaphysical guidance

Important: Our services are for entertainment and personal reflection purposes only. The insights provided by our AI are not professional advice and should not replace consultation with qualified professionals for medical, legal, financial, or psychological matters.

We use advanced AI technology to generate readings, but these are interpretative tools based on patterns and algorithms. Results are not guaranteed to be accurate or predictive of actual future events.

3. User Obligations and Conduct

As a user of TheRainbow.hk, you agree to:

Provide accurate information when creating your account
Keep your login credentials secure and confidential
Use our services only for lawful purposes
Respect other users and our staff in any communications
Not attempt to hack, disrupt, or damage our website or services

You may not:

Share your account with others
Use automated tools to access our services without permission
Copy, reproduce, or redistribute our content without authorization
Post harmful, offensive, or illegal content on our platform
Attempt to reverse-engineer our AI algorithms

We reserve the right to suspend or terminate accounts that violate these rules.

4. Privacy and Data Protection

We take your privacy seriously. When you use our services, we collect certain information to provide personalized readings. This may include:

Personal details you provide (name, birth date, location)
Questions and topics you submit for readings
Usage patterns and preferences
Technical information about your device and browser

We use this information solely to improve our services and provide accurate readings. We don't sell your personal data to third parties. For complete details about how we handle your information, please review our Privacy Policy.

5. Payment and Subscription Terms

TheRainbow.hk offers both free and premium services. Premium features may include:

Unlimited readings per month
Advanced AI analysis
Detailed written reports
Priority customer support

Payment terms:

All fees are charged in advance
Subscriptions automatically renew unless cancelled
You can cancel your subscription at any time through your account settings
Refunds are provided according to our refund policy
Price changes will be communicated 30 days in advance

6. Intellectual Property Rights

All content on TheRainbow.hk belongs to us or our licensors. This includes:

Website design and layout
AI algorithms and software
Text, images, and graphics
Reading templates and interpretations
Trademarks and logos

You're welcome to use our services for personal purposes, but you can't copy, modify, or distribute our content commercially without written permission. The readings we provide for you are yours to keep and use personally.

If you believe someone is using your copyrighted material on our website without permission, please contact us at [email protected] with details about the infringement.

7. Disclaimers and Limitations

We want to be clear about what our services can and cannot do:

Entertainment Purpose

Our fortune telling services are designed for entertainment and personal insight. They should not be used as the sole basis for major life decisions.

No Professional Advice

Our AI does not provide medical, legal, financial, or psychological advice. Always consult qualified professionals for these matters.

Accuracy Disclaimer

While our AI is sophisticated, we cannot guarantee the accuracy of predictions or insights. Future events depend on many variables that no system can perfectly predict.

Service Availability

We strive to keep our website running smoothly, but we can't guarantee 100% uptime. Technical issues, maintenance, or other factors may occasionally interrupt service.

8. Limitation of Liability

To the fullest extent permitted by law, TheRainbow.hk and its operators are not liable for:

Decisions made based on our readings or advice
Any direct, indirect, or consequential damages from using our services
Loss of data, profits, or business opportunities
Technical problems or service interruptions
Actions of third parties or external websites

If we are found liable for any damages, our total liability will not exceed the amount you paid for our services in the past 12 months, or $100, whichever is less.

Some jurisdictions don't allow certain liability limitations, so these restrictions may not apply to you.

9. Account Termination

You can close your account at any time by contacting us or using the account deletion option in your settings. When you close your account:

Your access to premium features will end
Your personal data will be deleted according to our privacy policy
You may lose access to previous readings and reports
Any remaining subscription time is non-refundable unless otherwise specified

We may suspend or terminate accounts that:

Violate these terms of service
Engage in fraudulent or illegal activities
Abuse our systems or staff
Remain inactive for extended periods

We'll typically provide notice before termination, but reserve the right to terminate immediately for serious violations.

10. Governing Law and Disputes

These terms are governed by the laws of Hong Kong. Any disputes will be resolved in Hong Kong courts.

Before pursuing legal action, we encourage you to contact us directly to resolve any issues. Most problems can be solved through direct communication.

If legal proceedings become necessary, both parties agree to resolve disputes through binding arbitration rather than court trials, where permitted by law.

11. Changes to Terms

We may update these terms periodically to reflect changes in our services or legal requirements. When we make significant changes:

We'll post the updated terms on this page
We'll update the "Effective Date" at the top
For major changes, we'll notify you by email or website notice
You'll have the opportunity to review changes before they take effect

Continued use of our services after changes take effect means you accept the new terms.

12. General Provisions

If any part of these terms is found to be unenforceable, the rest remains in effect. Our failure to enforce any provision doesn't waive our right to enforce it later.

These terms represent the complete agreement between you and TheRainbow.hk regarding use of our services. They supersede any previous agreements or understandings.

You cannot transfer your rights under these terms to another person without our consent. We may transfer our rights and obligations to another company if needed.

13. Contact Information

If you have questions about these Terms of Service, need support, or want to report a problem, please contact us:

Email: [email protected]

We typically respond to inquiries within 24-48 hours during business days. For urgent matters, please clearly mark your email as "URGENT" in the subject line.

Thank you for choosing TheRainbow.hk. We're committed to providing you with insightful and entertaining fortune telling services while maintaining transparency about our terms and limitations.